Home Delivery - An issue or a Solution?
With all available at the click of the mouse in these present times, home delivery is something that everybody relies and is determined by. It is quite convenient and useful, as most of us are occupied with work and many other commitments and do not have time to visit local store. The truth is, even when we do have the time, in the choice of an item getting brought to the doorstep, we may obviously pick the latter.
So how reliable and safe are home delivery solutions? What makes the consumer trust that his/her product will reach their doorstep safe and sound, and will not go astray? How may you be sure that your delivery services secure?
This problem has arisen due to multiple reasons. Many customers are finding their package being left within the verandas or doorsteps if they are unavailable. Or delivery boys were way too lazy to ring the doorbell. There have recently been situations an order will be cancelled because of whatsoever reason, or a number of days late but the customer would not be intimated regarding it. Either in in the cases, losing is the customers' and he/she has to pay for the price with no fault of theirs. And also this poses a menace to females who live alone, since getting into a home together with the front door wide open just isn't difficult in any respect.
Hence arises require a home delivery security solution, that won't only ensure that the customer receives his/her package in tip-top condition, but in addition decreases the possibility of impostors, thereby being sure that the client is also safe. Such security solutions would increase the trust factor with the customers around the company/ organization given that they may also allow tracking in the order through GPS enabled mobile phones, giving the client an opportunity to observe their order get delivered in real-time for their homes.
Another critical factor is the customer should also get to choose their delivery person, judging by speed and overall ratings. Information of all delivery guys would ideally be entered with this system, and are accessible by consumers who place orders. This system will likely supply them with the identity of the individual who will be delivering their order, hence helping the overall customer experience, and building the trust factor relating to the organization along with the customer.